Questions and Answers

• How can I contact support?

  You may contact our support team by submitting a request through our official support portal. Our team will respond promptly to assist you.

• What is your refund policy?

  If we cannot verify the availability of your domain within 24 hours of the purchase, you will receive a full refund.

• How is the domain transferred?

  To transfer a domain, you must first unlock the domain and obtain an authorization code from your current registrar. Then, you initiate the transfer with your new registrar, provide the code, and complete any necessary fees or confirmations. The transfer process may take up to 7 days to be completely formalized.

• What is layaway?

  Layaway is a purchasing plan where the domain name is paid over time in installments. You will receive the domain after the final payment is made.